Cancellation and Change Policy:

• Changes or cancellations can be made 24 hours prior to the ticket date.
• Changes or cancellations within 24 hours of the ticket date are not allowed.
• Bookings made within 24 hours are non-refundable and non-changeable.

• The tour does not accept customers over 60 years of age.
• Each boat can accommodate up to approximately 15 people.
• Follow the safety instructions provided by the local guide on the day of the trip.
• Do not bring valuable items with you. If you bring valuable items and they are lost or damaged, you will be held responsible for them.
• Customers who have undergone surgery, recently given birth or had a miscarriage, are pregnant, have heart disease, high blood pressure, diabetes, asthma, spinal disease, are sensitive to heat, have malignant tumors, or have any other illnesses that are not suitable for sea travel, and have not informed customer service before the trip, will not be permitted to board for safety reasons, and no refund will be given. Any additional expenses incurred as a result will be borne by the customer.
• Wear life jackets throughout the sea trip. In case of any emergency, please cooperate with the guides and staff to ensure everyone's safety.
• The insurance included is "Travel Accident Insurance." In case of any accidental injury during the trip, regardless of the extent of the injury, notify the guide or contact customer service immediately while you are still on-site. The insurance company must be informed to verify the situation and arrange necessary medical treatment. If you contact them after leaving the scene, or after receiving treatment at a hospital, clinic, or pharmacy at your own expense, the insurance company may refuse to compensate due to difficulties in verifying the situation at the time or because it has exceeded the travel insurance period. This may result in customers losing their entitled protection, and the company will not be held responsible.
• As this is a shared tour, the estimated pick-up time may be affected by traffic conditions and the punctuality of individual customers. If the driver has not picked you up at the appointed time, please contact customer service to confirm the new pick-up time. Do not let this affect your enjoyment of the trip.
• After checking into the hotel, please provide your room number and valid contact information. Please be punctual and wait in the hotel lobby at the designated time. The driver will wait for a maximum of 5 minutes. If you are late, it will be considered that you have given up the service, and no refund or modification will be provided.
• Before making a reservation, contact customer service to confirm whether the hotel is within the pick-up range and whether there is availability. Confirm the location of the hotel and availability before making a reservation. If there are any issues with the date or number of participants, please do not make any additional payments without confirmation. If you encounter any issues, contact customer service for assistance. Thank you for your cooperation.